Privacy Policy
Who we are
TayCare Medical Limited
Unit 2
Royds Close
Leeds
West Yorkshire
United Kingdom
LS12 6LL
Our website address is: https://taycare.com.
What personal data we collect and why we collect it
TayCare Medical Ltd treats the privacy of our customers, patients and website users extremely seriously and we take appropriate measures to safeguard your privacy.
Any data we have is used in accordance with your ongoing care and provision of orthoses.
This policy explains how we protect and manage any personal data*. Including how we collect, protect, process and share that data.
*Personal data means ANY information that may be used to identify an individual, including, but not limited to first and last name, a home or other physical address and an email address or other contact information whether at home or work.
How we obtain your personal data
If you/your child/ someone you care for has been seen by an Orthotist, then your details will have been taken at the time of assessment and held on our secure patient database. This information will have most likely included some or all of the following information:
Name, address, date of birth, email, contact telephone numbers and NHS reference number.
This data will have been asked for at the time of the initial assessment and your consent to providing this information will have been taken by you disclosing those details to us.
We may have also received your data by another party. That could have been by one of the following: –
Your GP, another health professional, the hospital/clinic that you have been seen at or by your insurance company.
How we use your personal data
We use your personal data securely and confidentially as part of your clinical history.
We may use your personal data to contact you if we have any queries in relation to the product/service we are providing.
How is your personal data stored
Your data is stored on our secure patient database. The database is accessed using a secure log in username & password by users of the database.
Who can see my personal data
The database is accessed by our Clinicians and Administrational staff.
Do we use your personal data for marketing purposes
No. TayCare does not undertake any marketing activities
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
Your data is available to our Clinicians and Administrational staff.
How long we retain your data
We retain your information for as long as reasonably necessary to provide our products and services and to maintain records.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
You are entitled to request access to the personal information that we hold on you; any such request should be made by either one of the following options
1. Telephone – 0113 2311 800
2. Email – reception@taycare.com
3. Post –
TayCare Medical Ltd
Unit 2
Royds Close
Leeds
LS12 6LL
In certain circumstances you can request that we erase your data, which we will do where this would not prevent us from meeting our legal and regulatory obligations.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
